Some Schaumburg motorists wonder why Schaumburg Automedics and other Schaumburg auto repair shops charge a fee for diagnostic services.
Think about it: When you hire a local Chicago HVAC technician to check out a problem with your air conditioner you’ll probably pay a diagnostic fee. When you visit your Hanover Park doctor for a health problem, you pay the physician to diagnose the ailment and of course for the tests that go along with it.
So receiving a diagnostic charge at Schaumburg Automedics for a tricky automotive problem shouldn’t be a surprise. In the Chicago area, automotive diagnostics can cover quite a range. If you hear a noise in your sedan brakes when you slow down in rush-hour traffic on a busy Illinois interstate, you pull off the next off-ramp and take a quick visual check. That is usually enough to know what needs to be done. If you’re having an intermittent problem with your sedan engine, however, Schaumburg Automedics diagnosis may be much more involved.
Much of the Chicago motorists’s confusion comes when the problem involves the check engine light. The check engine light comes on when the engine management computer has sensed a problem.
There’s a common misconception among Hanover Park, Roselle, and Itasca drivers that the trouble code tells the Schaumburg Automedics technician exactly what’s wrong. They wonder why there is a diagnostic charge – because the scanner quickly gave the diagnosis.
In reality, it is not that easy and straightforward. The computer monitors many sensors throughout the vehicle. When one of these sensors has a reading that’s out of parameters, the computer will record a trouble code and turn on the check engine light.
The sedan computer’s trouble code just tells the Schaumburg Automedics technician what engine parameter is out of range – not what’s causing it. The technician needs to determine the underlying problem that’s causing the malfunction.
There are many problems that could cause a troublesome sensor reading for Schaumburg Automedics customers. The Schaumburg Automedics service advisor makes a list of the most likely causes and begins tracking down the source of the problem. This takes time.
Chicago service centers subscribe to databases that document possible causes for all the possible trouble codes. The databases outline procedures for confirming a diagnosis and provide the documented repair. These databases are specific to each vehicle and engine combination.
Some diagnoses are quick and easy. Others are more involved, time-consuming, and difficult. Of course Schaumburg Automedics wants to figure out what’s wrong with your sedan and get you back on the road as quickly as possible.
When your sedan breaks down, or just needs some routine service, you might get a little nervous. Your car’s so important to your life in Roselle, you need to back on the road as soon as possible – with the problem fixed right the first time.
If you’ve ever checked into some of the technician training Schaumburg Automedics professionals receive, you may be surprised at how much knowledge and skill goes into diagnosing and repairing a modern car. Let me give you some perspective. Today there are four cylinder engines that make more power than the V-8’s in luxury cars twenty years ago. I mean a new V-6 Toyota Camry could beat Sonny Crocket’s Ferrari in a race to sixty.
Our engines are more and more powerful and at the same time their fuel economy keeps inching up – even with steep Roselle gas prices. And they’re so reliable. This is all due to engineering. But the advances come at the price of simplicity. The modern cars driving around Roselle roads are so much more complex from a mechanical standpoint that it makes your head spin – not to mention the electronics.
Some cars have several networked computers controlling most of the engine functions and many other vehicle functions as well. Roselle motorists take all of this sophistication for granted – but somebody has to fix it when it breaks. It’s a real challenge for Schaumburg Automedics technicians to keep up, but we work hard to stay ahead of the technology. It requires a high level of commitment on the part of the technician and the Roselle service center as well.
In addition to the training, there’s the financial commitment to purchase the diagnostic and repair tools. Schaumburg Automedics technicians receive training through a combination of formal classroom training, training provided at Schaumburg Automedics by parts and equipment manufacturers, on-line courses and home study courses.
There are many independent certifications available at Schaumburg Automedics all the way up to Master Technician. The ability to repair your sedan requires a strong combination of training and resources. No one can know everything, so Roselle auto service centers subscribe to data services, technical libraries and even on-line communities that can help them when they run into a difficult problem.
It’s like those medical diagnosis shows on TV. Here are the symptoms – what’s the diagnosis and treatment? Diagnosis is every bit as much an art as a science. At Schaumburg Automedics, we want everything to be simple, straightforward and cheap – but sometimes it just isn’t.
So try to be more relaxed next time you bring us your sedan. You’re in good hands.
One might say the most challenging part of being an automotive service technician at Schaumburg Automedics in Schaumburg Illinois is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it’s challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it’s not something obvious, it’s easy for the customer to focus on the fixing and not the diagnosing.
Let us introduce you to something we’ll call Customer Detective Work – that is helping your Schaumburg Illinois technician find clues to what’s wrong.
We start with the detective basics: What, Where and When. Play along with me. You come in to Schaumburg Automedics and your car is making a funny sound.
- Q: Where’s the sound?
- A: Around the right front wheel.
- Q: What kind of sound?
- A: Kind of a clunk, clunk sound.
- Q: When do you hear the sound?
- A: When I turn and accelerate.
- Q: Right and left? Forwards and back?…
Do you see where we’re going? You’re gathering additional information to help your Schaumburg Illinois technician know where to start. Based on your car and the tech’s experience, he’ll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says “making a funny noise”.
When you think you need to bring a vehicle in, make some notes about the problem. Rather than just saying “it’s leaking”, tell the tech the color of the fluid, and approximately where under the car you see the puddle.
Things like ‘the car is stalling or sputtering’ are often very hard to diagnose because they’re intermittent. They may not happen every time you drive and usually aren’t happening when you actually bring the car in. So, it is a big help for you to describe what’s happening in as much detail as possible.
Your Schaumburg Illinois technician at Schaumburg Automedics will need to be able to duplicate the problem if possible so he needs to know details, like ‘it stalls after it’s been driven for about 20 minutes and I go over 50 miles an hour’.
If the tech can experience the problem personally, he’s better able to make a diagnosis and repair. And, then test to see if the repair solved the problem.